deezer PLAYLIST NOT COMPLETE IN PLAY QUEUE

Beantwortet

Kommentare

10 Kommentare

  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Mat and Marco,

    Please feel free to contact our support crew at support@bluesound.com. One of our friendly support crew members will be happy to assist you.

    Thanks for #LivingHiFi

  • Marco

    Hello,
    I've got the same problem, with deezer. I have different playlists with 70+ songs. I only can play the first 20 or so. When I start at number 40 or so, the numbers from numbers 40 and further can be played. But not the whole playlist. Very frustrating.

    0
  • Joe

    Same problem here.

    0
  • Mathieu

    I created this post 2 months ago, then contacted the support crew as recommended. They told me they found the origin of the problem and were able to reproduce it (apparently it concerns android devices only). They told me the bug will be fixed in the next release version. But until now we are still waiting for it and the app remains useless during this time. Is it possible to know when is plan the release of the next version?

    1
  • Ross Jones

    Thanks Mathieu for the info.I have the same problem.

    1
  • Ross Jones

    I found a workaround for the known Deezer playlist truncation problem.I you save your Deezer playlist(s) as a Blu OS Playlist the full playlist is then available to play.

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  • Mathieu

    What do you mean by "save as a blue Os playlist"?
    I tried many things unsuccessfully. I don't see such kind of option.
    Or do you mean you recreate you entire playlist on blue Os (by adding manually each tune)?

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  • Ross Jones

    This is what I did:
    1. Select the Deezer playlist you want to fix.
    2. Play the first track
    3. Select 'Play Queue'
    4. This now exposes icons along the bottom
    5. Select the far left icon next to the bin
    6. 'Save queue to playlist' should now be displayed
    7. Give the playlist a name in the following format:
    Blu OS
    Do not put Deezer anywhere in the playlist name.
    8 Save
    9. The playlist you just saved should now be displayed under 'Blu OS Playlists' and should now show all the tracks.

    Support told me that this was a problem with Deezer so don't expect it to be fixed anytime soon.

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  • Mathieu

    I finally succeeded to use the workaround! For those interested:
    I used the bluos app on a PC laptop, then played the playlist (no issue with the queue with a PC), then from the Play queue I was able to save the playlist as a a bluos playlist and not as a deezer playlist.
    Now from my bluos app on my phone I can play it and All tunes are now well on the play queue!
    Thanks Ross for having driving me on this workaround!
    But we are still waiting for the app update to fix the initial issue on android devices! Would it be possible to have an answer from bluos team to give an estimated period of the next app update?

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  • Joe

    The latest update unfortunately did not fix this problem.

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