remote control problem?

Beantwortet
Marco Verhaar

When I use my remote control to turn the sound up and down, only the soundbar and bass box respond. If I now point the remote control at the Pulse M speakers at a distance of 1 meter, the sound also becomes louder and softer, very strange. I assume that the control is via the soundbar. It appears that the Pulse M speakers are not in a direct loop through the soundbar. Everything can be arranged well via the app, even if you use a different Sony remote control, but the same result. Greetings Marco

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  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Marco,

    In this case, I suggest sending us a support request using the BluOS app. This way, our support crew can review the log files from your players.

    Using the BluOS app, BluOS app >> Home Tab >> Settings >> Send Support Request.

    Thanks for #LivingHiFi

  • Marco Verhaar

    I already did this but doit now again I get the normal answers rest everything gr Marco

     

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