Timezone for TuneIn radio schedule wrong

Beantwortet

Kommentare

6 Kommentare

  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Andrew,

    I have escalated your feedback to a support request. A member of our support team will reach out to you soon.

    Thanks for #LivingHiFi

  • dave evans

    Any response to the query about time zones and the program times raised by Andrew 5 months ago.

    The problem was escalated by Mark T, Senior support crew.

    I am seeing the same problem now.

    1
  • Andrew

    It'll only be wrong for another week...

    0
  • dave evans

    And wrong again next summer?

    It has been a query for 5 months.

    0
  • Andrew

    Bluesound support did get in touch with me. And after some back and forth this was the end of it:

    But yes, even for my test, all of the times for the BBC radio schedule were off by 1 hour.
     
    Since Bluesound and BBC are working on integrating BBC into our services, this issue may not be resolved until then.
     
    Unfortunately, we in technical support do not receive timelines for future development and releases, so I cannot provide a definite date for when this update will be available. Nevertheless, please be assured that our Engineering team is diligently working to resolve this issue as promptly as possible.

    0
  • dave evans

    Many thanks for those details.

    I'm sure time zones are a bit more intricate as I imagine but I find it disappointing that it seems to have taken this long without sorting it out, especially given the money spent on Bluesound products.

    0

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