Album Art will not load

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Kommentare

8 Kommentare

  • Offizieller Kommentar
    Seppi Evans
    Hi-Res

    Try using “Rebuild Index”, takes longer but purges your library and creates a new one… hopefully with the correct artwork.

  • Dan Gravell

    11MB!? Used to be 600KB - I realise these restrictions have been lifted a bit, but try experimenting with reducing that. There are also resolution considerations, try restricting (for now) to, say, 500x500 and just seeing if it works.

    As @Seppi says, you'll need a rebuild after each change.

    You mention it's a scan - these could produce very large files with more... exotic... JPEG parameters than you expect (progressive, DPI etc).

    2
  • Dan Gravell

    Yes - there's no mention of 11MB there. 4MB at the absolute most so that the software will attempt a resize.

    The reason for these limits is often that the software doesn't have enough memory allocated to read in the entire image - even though it's only (say) 11MB on disk it can be far larger in memory, depending on the software used.

    0
  • Tony W.
    Product Support Manager

    4MB at the absolute most

    Confirmed 4096kb is the absolute limit - more than that and it is ignored completely...

    1
  • Steve Romley

    I can't get album art to load at all.  Tried rebuilding the index, tried reloading album art, turned optimization off and on.  Very frustrated.

    0
  • Seppi Evans
    Hi-Res

    Hi Steve, artwork can be very frustrating to make work but once you know how to do it it’s second nature. There is a help article with some basic requirements and limitations.

    If you continue to struggle there is an App called Bliss that will do all the work for you and runs on many platforms.

    In any case after making changed it’s “Rebuild Index” that required.

    It might be an idea to literally put one album onto a USB memory stick and plug that into your Bluesound player, this way it quick to move back to a computer and fast on the indexing.

    https://support.bluos.net/hc/en-us/articles/360000368827-Why-are-some-of-my-Album-Cover-Art-too-large-or-missing

    0
  • Palle Jensen

    I had similar problems, years ago, but it works (mostly) fine now. I use 'Tag' to trim artwork and other Meta data. It works fine and is simple to use, really versatile. Early on I also used Bliss, the material I work with now is better suited to Tag :-)

    Had one probelm lately after merging several albums into one, there was one single song that would not really "move to the new gang" and it kept coming up as residing in its own album. Even rebuilding index did not solve it, so to pinpoint its placement on my NAS i renamed the song name a bit, and that did it. The odd album was now gone and the song 'home again'.

    GreyT

    0

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