New Router. Cannot set up Node using Mac app

Beantwortet

Chris Keene

• 1. Dezember 2023 15:57

I upgraded my FIOS router/modem and cannot connect my wireless Node.  I get a green blinking light, followed by a steady-state green light.  I have a current generation Node and use the Mac app.  The app finds no players.  I've rebooted...everything.  My tech skills are limited as is my tech vocabulary.  But I can follow instructions, to the extent that I understand them, at least.  Any advice would be welcome!

0

• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 1. Dezember 2023 16:16

  Hi Chris

  When your Blueosund player times out to solid green LED, please see www.bluesound.com/setup to connect a new Bluesound Player using the wireless manual setup method.
• 

  Chris Keene

  • 1. Dezember 2023 16:17

  Thanks Tony.  I will give it a go one it times out again.

   

  0
• 

  Chris Keene

  • 1. Dezember 2023 16:55

  Although...it doesn't seem to be timing out now.  It goes red very briefly, and then back to flashing green.  I also cannot use my vault, which is connected by ethernet.  Is there a way to speak to someone to walk me through this?  

  0
• 

  Tony W.

  Product Support Manager

  • 1. Dezember 2023 16:57

  Hi Chris

  Keep trying - in the meantime I have escalated your issue to our Support Crew. They will be in touch via e-mail to help you out and gather more details.

  0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.