Library - viewing content by Genre has changed with 4.0

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8 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Bo

    No changes were made in the Indexing process so not sure what happened here.

    Please purge and build a new index using Settings, Diagnostics, Rebuild Index from the Home Screen. If your Database does not rebuild how it was before, please select Settings, Send Support Request so our Support Crew may review your log file and understand why this may be different.

  • Bo Pagh

    Forgot an example:

    I tag eg 'Pop/Rock' - now the list include Classic Rock, Classic Pop-Rock, Country Rock, Electronic Rock, Hard Rock, Progressive Rock and so on.... 

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  • Bo Pagh

    Tony, thanks for a very quick response

    I use the Controller on a Samsung mobile. In that app, I do not have 'Diagnostics, Rebuild Index'. I have Settings, Music Library, Reindex music collection. What are you referring to?

    App doesn't have 'Settings, Send Support Request' either ??

     

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  • Tony W.
    Product Support Manager

    Sounds like your App is not on v4.x but v3.x - in 3.x it is Help, Diagnostics... and Help, Send Support Request...

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  • Bo Pagh

    Ah. Roger. I'll do a full re-index and see if that helps.

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  • Bo Pagh

    Actually, the app 'about' lists the app version as 4.0.2 build 2820.....

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  • Bo Pagh

    Turned out the Share setting had changed. Used to be "seagate-xyz\public\HiRes Music" - after the update the \HiRes Music has disappeared. So everything in \public was now included in the indexing - not just the Hi Res music files. Fixed the share and after reindexing all was OK again.

     

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  • Tony W.
    Product Support Manager

    Glad to hear Bo...

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