pulse sub plus not connecting to anything
Beantwortet
Pulse sub+ Do not pairing.
I can not longer pairing the installation.
Both with cable or wifi wireless.
Factory settings (reset) do not fixed the problem.
With the Cable I get the color light blue flashing purple. (don't show in the bluos app)
Wireless I get the color first red, than flashing green, than stay the light green. (I see with the app: The Pulse sub+) Try Connect: Installation process cannot be completed.
Help me please.
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Offizieller Kommentar
Hi Joss
I have escalated your issue to our Support Crew - they will be happy to assist
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I also can't pair mine. When I do it sounds distorted. I use it a level so not to bother my neighbors. I haven't been able to get set to wired. I'm using the RCA cable.
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I am upset with product as the technical support are unable to put it right i have now put it back in the box as its waste of time
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Hi Joss
I reviewed your case history with our Support Crew, Back in November of '23, we diagnosed a possible hardware issue with your SUB. We asked for some necessary information from you such as proof of purchase information to review if it qualified for warranty and what your options were. We never heard back from you. I have re-opened your request so our Support Crew will be reaching out via e-mail in the next 48 hours as I have re-opened your request.
Hi Rob
I have also re-opened your request from April as we never heard back from you about our recommendations, which sounds like may still not have worked. Pleas also look for an e-mail from our Support Crew.0
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