Library does not appear in Bluos, issue with reindexing

Beantwortet

Permanently deleted user

• 4. Juni 2023 06:27

Hi, My library disappeared from bluos, I have tried all possible paths to solve this issue: rebooting, re-installing bluos again, etc. When I try to re-index, reindexing stops after 1 song and of course the library does not appear in bluos...

Any solutions? Thanks

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  Permanently deleted user

  • 5. Juni 2023 06:42

  Hi, I tried it with no results, should I copy paste that link with my ip bluesound address and just put it in my search tab?

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  Permanently deleted user

  • 5. Juni 2023 07:01

  Got it right this time, what should I look at?

   

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  Permanently deleted user

  • 5. Juni 2023 07:03

  <indexing>0</indexing>

   

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  Permanently deleted user

  • 5. Juni 2023 07:06

  Yes, it is healthy. I've tried rebooting, re-indexing, installing bluos... Nothing helped. I've sent the request couple of days ago, but no answer yet...

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  Permanently deleted user

  • 5. Juni 2023 07:10

  When I launch re-index it lasts only 3 seconds, stops after 1 song and says complete. Library does not appear on the left hand list among option of HDMI, Bluetooth, etc.

   

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  Permanently deleted user

  • 5. Juni 2023 07:13

  Ok, will wait patiently, just wanted to listen to some flac collection :)

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  Permanently deleted user

  • 5. Juni 2023 08:04

  Tried that several times as well

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  Mark T.

  Sr. Support Crew Member

  • 5. Juni 2023 12:11

  Hi Michal,
  
  We actually have not received any support requests from you. I will escalate this to a support ticket and a member of our support team will contact you.
  
  Thanks for #LivingHiFi

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  Permanently deleted user

  • 6. Juni 2023 07:56

  Thanks Mark, I received a confirmation email on Saturday, but since then nothing (#339575).

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  Mark T.

  Sr. Support Crew Member

  • 6. Juni 2023 12:06

  Hi Michal,
  
  I see your support ticket. Our support team will reach out to you soon. Thank you for your patience.

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