Soundbar+ Volume very low

Beantwortet
V. Shahinian

I just got my new Soundbar+, installed it, did the latest firmware installation, and set it all up. Now when playing movie or music, the volume is considerably lower than my previous Soundbar 2i.  Even when I max out the volume, I would estimate it is giving a volume of about 1/4th of the Soundbar 2i volume level.

Any idea what the issue is?

3

Kommentare

71 Kommentare

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  • Stephan Menz

    I‘m experiencing the same issue: volume is much lower if source is my TV connected via HDMI-eARC vs. streaming directly via TIDAL. Difference is extreme! Shall I wait and hope for a solution?

    0
  • Nie wieder Bluesound

    the problem has existed for 5 months, Atmos does not work, Sub is much too quiet and a separate WLAN for the rear speakers does not work either. Simply put, scrap and customer fraud.

    0
  • Gustavo

    GIVE ANSWERS!!!!!!!

    0
  • Francisco Manuel Hidalgo Garcia

    I bought a new bar and sub, same problem here and also the sub not sync proper with the pulsebar. Cant belive what a expansive it is and bad quality

    0
  • Brent Koziol

    Hello Bluesound users.

    I’ve been on the fence with buying Bluesound product (Soundbar+, Sub+ and Powernode) with the comments in this thread. Did the new firmware fix the issues everybody was reporting above?

    Your comments are appreciated!

    0
  • Przemyslaw

    I confirm. It's now working as expected. In addition to volume corrections, bass is also better. Completely different experience after the software update.

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  • Richard Hope

    this is great to hear.  Agreed that the fix took a while and the communication was spotty but kudos to the team for making it right

    0
  • Tony W.
    Product Support Manager

    Thank you all

    We again apologise for the inconvenience but are thrilled to hear you are thrilled to hear too.

    0
  • Tony W.
    Product Support Manager

    No changes were made here... check yor TV ARC settings and your cable. If problems persist after resetting your connections, please select Help, Send Support Request so we may review the log file.

    -1
  • Tony W.
    Product Support Manager

    Thanks for your feedback Null

    As mentioned, our Quality Assurance Team and Engineering Team continue to investigate and look for a solution to the issue that only seems to be affecting DOLBY content. We will keep you posted once we have a solution that we are ready to share. Thank you for your patience and understanding.

    -1
  • Tony W.
    Product Support Manager

    Hi Joe

    Thanks for your continued patience, as mentioned above we are investigating and will keep you posted.

    -1

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