BluOS presets not showing previews on NAD M10 screen.

Beantwortet

R.B.

• 2. März 2021 22:59
• Bearbeitet

Long story short, I have added several presets to my BluOS controller which are all personal Tidal playlists containing various songs. These used to nicely display cover art (small tiled previews) under presets when viewing on the M10's screen. 

M10 is no longer displaying these although I have made no changes whatsoever. Have tried removing them, adding them back on again, rebooting the M10, restarting the controller, etc. All to no avail. 

Wondering if I am doing something wrong or this is a known bug? Cannot find anything pertaining to this. 

Cheers. 

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 3. März 2021 14:37

  Hi R.B.

  Try clearing the RAM of your NAD M10 via a hard reboot. Unplug it from the wall, wait 5 minutes and plug it back in.

  If the problem persists or returns, contact BluOS Support so we may see the log file by selecting Help, Send Support Request in the App. The system event log will be sent to our Support Crew automatically that way.
• 

  R.B.

  • 3. März 2021 16:18

  Thanks Tony. That worked! 

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  R.B.

  • 4. März 2021 19:03

  Issue is now back again and I have submitted the request as you suggested. 

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