Unable to Connect: Certificate Issue?

Beantwortet

David Lawrence

• 1. März 2023 18:42

I recently came back from 10 days away on vacation. When I returned, my iPhone gave a message which seemed to indicate that the certificate on file for Bluesound was expired.

I seemed to be able to successfully reconnect to Wifi with a new machine name. I am specifically trying to get "Optical Input" so that I can listen to movies on my AppleTV.

However, neither my phone nor my computer can see the device and cannot therefore connect. When I select ""Optical Input", it defaults to Tune in, for whatever reason. As I said, I want to connect AppleTV using Optical Input. I have made several different attempts to connect, with no success.

 

Any suggestions?

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• Offizieller Kommentar

  

  Mark T.

  Sr. Support Crew Member

  • 2. März 2023 17:55

  I've escalated your feedback to a support ticket. We appreciate your patience as we work to address your concerns. Rest assured that a member of our support team will be reaching out to you as soon as possible.
  
  Thanks for #LivingHiFi
• 

  Pia Grundahl

  • 7. Oktober 2023 10:56

  I have the same problem all the sudden? It says it ran out. Please help so I Van hear Music again

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• 

  Tony W.

  Product Support Manager

  • 10. Oktober 2023 12:50

  Hi Pia

  Help, Diagnostics, Reboot  and this will restart your Player (or you can unplug it from the wall for 10 seconds). If problems persist or return, please e-mail support@bluesound.com so our Support Crew may take a closer look.

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