Autosense

Beantwortet

Frank Nachtigall

• 14. Dezember 2017 19:36

hi

i have a problem with the Autosense Feature. It simply doesn't work.
the optical Input works with my Panasonic TV, but only in the normal way. Auto sense settings ist set to on, but no reaction from node 2 with the actual firmware.

regards

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• Offizieller Kommentar

  

  Tony W.

  Product Support Manager

  • 15. Dezember 2017 16:17

  Hi Frank

  I am escalating your issue to our BluOS Support Crew. They may ask for your log file.

   
• 

  Frank Nachtigall

  • 15. Dezember 2017 16:18

  i found a post in a forum that this is a knwon issue and will be fixed in the next release

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• 

  RG RG

  • 13. März 2019 13:17

  It is still not working! Instead fixing this known Bugs they linke to implement new Features "Alexa"...

  "West coast Company" with an own definition of Quality..

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• 

  Tony W.

  Product Support Manager

  • 14. März 2019 13:05

  Hi RG

  Please send us your log file so we can identify in more detail why your are still having issues. Select Help, Send Support Request.

  We have found in the vast majority of cases, programming your remote to select optical is actually a more accurate solution to what is being asked for when consumers engage auto-sense optical. Please check out; https://support1.bluesound.com/hc/en-us/articles/206809498 for more details.

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  Alex H.

  • 22. April 2021 13:59

  Hi Tony W., I have the same problem as the original poster: auto sense doesn‘t switch to optical when there is a signal. This is on a Powernode 2i, while it works perfectly on a Pulse 2. Both on most recent firmware. Is there anything I can try, or can you help? Thanks in Advance, Alex

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