Mac OS client can't see my players

Beantwortet

Kommentare

6 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Lars

    I am escalating your issue to our BluOS Support Crew. They will be in touch

  • Gustaaf de Man

    Same problem here.

    Using 10.10.5. 

    BluOS Controller 2.12.3 build 1143

     

    Cannot connect and find a player.

    Thank you

    Kind regards

    Gustaaf de Man

    0
  • Tony W.
    Product Support Manager

    Hi Gustaaf - any time Players are not showing in the App, it is related to network traffic. Unfortunately we have to troubleshoot these issues individually. I am also escalating your issue to our BSC. They will be in touch.

    0
  • Jeffrey Kane

    Just an FYI, same issue with the Mac, all hardwired. The devices appear on network scanning programs (not a router issue). This is with Mac Application 3.16.0.  It does work when I run 3.14.1.  iOS apps work well via WiFi. The mac is running Mojave 10.14.6

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  • Jeffrey Kane

    BWI, re-downloaded and installed 3.16.0, to no avail

    0
  • Tony W.
    Product Support Manager

    HI Jeff - as above, it is related to network traffic being blocked on your Mac. If a Mac restart doesn't resolve the issue, our Support Crew will need to take a closer look. I have already escalated your request to support@bluesound.com so no need to notify them... (but for future readers of this thread...)

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