Genre selection does not show what I expect

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6 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Maurice

    Please select Help, Diagnostics, Rebuild Index to purge and rebuild your existing Local Library Database rather than just a Reindex Collection. Once complete, please retest to ensure all music is appearing in your Local Library. 

    Regarding your primary concern, the genre tag is being displayed in BluOS to the Album, not the individual songs.

  • Maurice

    Update:

    I noticed not all albums are correctly indexed by BluOS, also not after a rescan of the library.
    Some albums that contain songs with genre "electronic" are not showing up when I select genre-electronic.

    I'm sure the albums are correctly tagged, and they show up on Sonos and iTunes. BluOS does see the albums, I can play them as well, but just the genre is not recognised for some reason.
    Is this a known issue?

     

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  • Maurice

    Just to let others with the same issue know: I got confirmation from the Bluesound team that indeed this is a known issue. Albums containing songs with multiple genres are not always properly displayed when searched via genres

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  • Henk

    And when will Bluesound fix this issue? And all other GENRE issues?!

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  • Maurice

    Bluesound is not interested in customer feedback; they continue to follow their own path.That for me is pretty clear since the introduction of the current app. All the confusing stuff that is reported 2 years ago is still in.

    I regret my move from Sonos to Bluesound. I still have one Sonos device and am daily confronted by how much better the Sonos app is.

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  • Ian ProtonMail

    Sadly I am in agreement ... it seems that they do not really care about the app or constructive feedback from the users ... 

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